Day 1

Key Learning:

• Clear understanding of what good looks like in the role of a Supervisor
• Identify those areas of opportunity for improvement
• Understand the basic behavior types and how to best manage them for success
• Improved ability for giving and receiving feedback
• How to use a handle difficult people issues
• How to help keep the work place issue free.

Day 2

Key Learning:

• How to maximize the return on your people investment.
• Practices that minimize risks of litigation in the work place.
• How to effectively document communications and interface situations.
• Utilization of diversity as strength.
• Understand what leaders do and how to become an effective one.